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Operations Manager - Estate Agency
- Posted 15 October 2025
- Salary £35,000 - £40,000 Basic Salary
- LocationSaxmundham
- Job type Permanent
- Discipline Property Administration
- Reference841610
Job description
Operations Manager - Estate Agency
Location: Suffolk (office-based)
Salary: £35,000 - £40,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm
One of Suffolk's leading Estate Agency businesses on Suffolk's Heritage Coast are seeking an experienced and highly organised Operations Manager to oversee the day-to-day running of their offices and ensure the smooth and efficient operation of the business.
This is a fantastic opportunity for an accomplished professional with a proven background in estate agency operations or property administration, looking to take on a varied and hands-on role within a reputable local firm.
The Role
As Operations Manager, you will play a pivotal role in supporting the senior management team, streamlining processes, and maintaining compliance and efficiency across all branches. You'll also be hands-on with key administrative and marketing tasks that underpin the successful delivery of property services.
Key Responsibilities
Location: Suffolk (office-based)
Salary: £35,000 - £40,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm
One of Suffolk's leading Estate Agency businesses on Suffolk's Heritage Coast are seeking an experienced and highly organised Operations Manager to oversee the day-to-day running of their offices and ensure the smooth and efficient operation of the business.
This is a fantastic opportunity for an accomplished professional with a proven background in estate agency operations or property administration, looking to take on a varied and hands-on role within a reputable local firm.
The Role
As Operations Manager, you will play a pivotal role in supporting the senior management team, streamlining processes, and maintaining compliance and efficiency across all branches. You'll also be hands-on with key administrative and marketing tasks that underpin the successful delivery of property services.
Key Responsibilities
- Oversee and manage the operational aspects of the business across multiple office locations
- Ensure all properties meet compliance requirements prior to marketing (EPCs, AML checks, certificates, etc.)
- Prepare and coordinate marketing materials for new property listings, including online listings, brochures, and window displays
- Liaise with vendors to obtain signed contracts, documentation, and updates throughout the listing process
- Support branch teams with administrative tasks, ensuring smooth workflow and consistency of service
- Review and implement operational procedures to improve efficiency and compliance
- Work closely with management to monitor business performance, systems, and resources
- Manage suppliers, systems, and office facilities as required
- Proven experience in a similar Operations Manager or Senior Administrator role within the estate agency or property sector
- Strong organisational and multitasking skills with excellent attention to detail
- Confident communicator with the ability to liaise effectively with internal teams, clients, and external partners
- Proactive and hands-on approach - happy to roll up your sleeves and get involved in day-to-day operations
- In-depth understanding of property compliance and marketing processes
- IT literate with strong knowledge of property CRM systems and Microsoft Office suite
- Salary of £35,000 - £40,000, depending on experience
- Full-time, Monday to Friday (9:00am - 5:30pm)
- The opportunity to join a respected, long-established business with a strong local presence
- A varied and rewarding role with real influence on business performance
