Head of Lettings

Posted 10 January 2025
LocationKensington
Job type Permanent
Discipline Lettings & Property Management
Reference673721
Contact NameMorné Ackerman

Job description

Lettings Manager
Kensington, W8
Basic up to £50k – Uncapped OTE (Y1 estimate £70K)
Profit Share and Comms
 
 
An exciting opportunity for an experienced and tenacious LETTINGS MANAGER for a luxury estate agency based in Kensington, W8.
 
 
Our client is a luxury real estate company based in Kensington, working with sophisticated real estate clients globally, and focusing on London's Prime Central markets, such as Kensington, Knightsbridge, Belgravia, Chelsea, and Marylebone. 
 
They are looking for an experienced LETTINGS MANAGER with a minimum of 2+ years experience in lettings, preferably in luxury estate agency, ready to immediately drive listings and bring new business into the team.  . You will need to be ambitious and work hard to achieve exceptional results, assisted by industry leading technology, back office support functions and wide-reaching marketing strategies to support both you and your customers.   
 
You will have a proven track record in lead generation, client management, and successfully closing tenancy agreements, with a strong skillset of excellent communication, negotiation, and interpersonal skills, with the ability to lead and guide a team. 
 
Key Responsibilities: 
Lead Generation & Listings Management: 
  • Strong Focus on developing and executing lead generation strategies, including campaigns, referrals, and partnerships with agents.
  • Drive new business by creating opportunities for listings and ensuring all properties are marketed effectively. 
  • Coordinate with the Operations Manager to effectively lead the Property Management Team and oversee the management of each tenancy.  
  1. Client Relationship Management: 
  • Ensure prompt responses to incoming leads, maintaining a tight follow-up system to convert leads into new business. 
  • Regularly communicate with clients to keep the data base up to date and identify any opportunities.  
  • Frequently review current Lettings stock and communicate any updated strategies with clients.  
  1. Property Marketing 
  • Coordinate the marketing process for each property, including photography, virtual tours, and promotional materials. 
  • Work closely with the extraordinary Marketing team to create targeted campaigns and ads that drive digital leads.  
  1. Tenant Engagement: 
  • Conduct property viewings, follow up with potential tenants, and provide feedback to optimise the Letting process. 
  • Input relevant feedback from clients into the CRM system, leveraging insights to close deals effectively in line with the internal procedure. 
  1. Operational & Administrative Support: 
  • Oversee the Lettings pipeline in coordination with the Property Management Team, ensuring smooth transitions from initial inquiry to agreement signing and beyond.  
  • Report in weekly Sales meetings on current opportunities, viewings, pipeline and so forth.  
  • Maintain an up-to-date CRM system, tracking lead data and client interactions. 
  1. Regulatory Compliance & Documentation: 
  • Oversee AML (Anti-Money Laundering) checks to comply with company and regulatory procedures following the internal sign off procedure.  
  • Manage the preparation of tenancy agreements, supported by the administrative team and working with them to finalise necessary documentation.  
  1. Business Development: 
  • Build a network of luxury real estate contacts, identifying business development opportunities to strengthen market presence, grow the brand and increase volume within the portfolio.  
  • Drive plans to achieve rental targets aligned with company goals while maintaining a prestigious brand profile. 
 
Contact Details: If you are interested in this role as a LETTINGS MANAGER please send your CV to morne.ackerman@raynerpersonnel.com or call me on 07510130646 .
 
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.