Tenancy Progressor
Ealing 
 
£28-£32k depending on experience
 
 
Job Summary:
We are seeking a highly organized and proactive Tenancy Progressor to join our dynamic lettings team. In this role, you will be responsible for ensuring a smooth and efficient tenancy progression process from the point of offer acceptance through to move-in. This is a customer-facing role requiring excellent communication skills, strong attention to detail, and the ability to manage multiple tenancies at different stages simultaneously.
Key Responsibilities:

• Coordinate all aspects of the tenancy progression process, including referencing, right-to-rent checks, contract generation, and deposit handling.
• Liaise with landlords, tenants, and third parties to ensure all pre-tenancy requirements are met.
• Ensure compliance with all relevant lettings legislation and company policies.
• Maintain up-to-date and accurate records on CRM systems and databases.
• Prepare tenancy agreements and ensure all necessary documents are signed in a timely manner.
• Arrange move-in dates and ensure all utilities and keys are prepared in advance.
• Provide regular updates to landlords and tenants regarding the status of the tenancy.
• Resolve any issues or delays in the tenancy progression process with professionalism and efficiency.
• Support the lettings team with administrative tasks and provide excellent customer service at all times.

Skills & Qualifications:

• Previous experience in a lettings or property management environment. 
• Strong knowledge of lettings legislation and tenancy procedures.
• Excellent organizational and time-management skills.
• High level of accuracy and attention to detail.
• Confident communicator, both written and verbal.
• Proficient in Microsoft Office and property management software 
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Customer-focused with a proactive and solution-oriented approach.

Benefits:

• Competitive salary and performance-based incentives
• Opportunity for professional development 
• Friendly and supportive team environment  

If you're a detail-driven individual who thrives in a fast-paced environment and enjoys providing excellent service, we’d love to hear from you.
 
Contact Details: If you are interested in this role as a Tenancy Progressor please send your CV to morne.ackerman@raynerpersonnel.com or call me on 07510130646 .
 
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.