TeleSales Manager
Location: Remote (with occasional in-person meetings in Derby & London)
Salary: £34,000 basic
OTE: £60,000 – £70,000 (uncapped)
  
  
This is a leadership role with real impact.
  
You’ll be joining a high-growth B2C lead generation business operating at the heart of the UK home-moving market. Through a portfolio of comparison platforms, this business connects consumers with the best deals across conveyancing, removals, surveying, and related services - at scale.
  
Now, they’re looking for an exceptional TeleSales Manager to take ownership of an inbound sales function, drive conversion, and build a high-performing team that consistently exceeds targets.
  
The Role
As TeleSales Manager, you’ll lead from the front.
  
You’ll be responsible for motivating, coaching, and managing a telesales team handling high-intent inbound conveyancing leads, while also maximising cross-sell opportunities across the wider home-moving journey.
  
This is a hands-on leadership role where performance, quality, and culture matter equally.
  
What You’ll Own

• Lead, coach, and inspire a high-performing telesales team to consistently exceed targets.
• Conduct regular performance reviews, coaching sessions, and call quality assessments.
• Monitor call utilisation, conversion rates, and KPIs using telephony and CRM systems.
• Develop and execute sales strategies to drive weekly and monthly performance.
• Optimise lead conversion processes to maximise revenue across the team.
• Train new and existing team members on sales techniques, product knowledge, and conveyancing processes.
• Ensure professional, compliant, and high-quality customer interactions at all times.
• Analyse sales data and produce reports and forecasts for senior leadership.
• Drive continuous improvement through insight, innovation, and strong leadership.

  
What You’ll Bring

• 5+ years’ experience in a TeleSales Manager or similar leadership role.
• Strong background in telesales or contact centre environments (conveyancing, property, or legal sectors highly desirable).
• Proven ability to lead, motivate, and performance-manage sales teams.
• Excellent communication and coaching skills.
• Strong understanding of CRM systems and sales reporting.
• A genuine obsession with improving customer experience and conversion.
• A results-driven mindset with the ability to perform under pressure.
• Strong organisation, time management, and problem-solving skills.
• Confident, tech-savvy, and proactive in improving systems and processes.

  
What’s On Offer

• 23 days holiday, increasing annually - plus your birthday off.
• Pension contributions up to 3%.
• Private medical insurance.
• Electric car scheme, childcare vouchers, and eyecare benefits.
• Ongoing training and professional development.
• Regular company socials and events.
• Remote-first working with occasional in-person collaboration.

  
Why Join
This is a business that combines serious scale with smart technology and great people. They reach over half of the UK homemover market online and play a major role in shaping how people experience one of life’s biggest moments.
  
If you’re a sales leader who thrives on accountability, performance, and building winning teams, this is a role where you can make your mark - and be well rewarded for it.
  
Apply now and lead from the front.

Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
 
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.

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