Job Title: Sales and Lettings Administrator
Location: Brookmans Park, Hertfordshire
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Holiday: 21 days annual leave + Bank Holidays
Software: Reapit (experience preferred)
 
Company Overview:
 
Join a well-respected, high-end independent estate agency with a long-standing reputation for excellence across Hertfordshire and North London. Specialising in prime and luxury residential property, this agency handles an impressive portfolio across areas such as Brookmans Park, Radlett, Elstree, Mill Hill, and Bushey. With multiple branches and a strong presence in the local market, they pride themselves on exceptional client service, attention to detail, and a team-oriented culture.
 
Role Overview:
 
We are seeking an experienced Sales and Lettings Administrator to provide vital administrative support to a busy and successful sales and lettings team. The ideal candidate will be highly organised, proactive, and confident working in a fast-paced environment, ideally with experience in a similar role within the property industry.
 
Key Responsibilities:
· Provide administrative support to the sales and lettings teams, ensuring smooth day-to-day operations
· Prepare and manage property documentation, including sales and lettings agreements, brochures, and listings
· Coordinate property marketing, including online listings, portal uploads, and window displays
· Liaise with clients, vendors, landlords, and applicants in a professional and courteous manner
· Assist with the preparation of sales progression and tenancy paperwork
· Maintain and update internal databases (Reapit) and ensure compliance with company procedures
· Organise property viewings, key handling, and diary management for negotiators
· Ensure compliance with all relevant property legislation including AML, GDPR, and Right to Rent checks
· Provide general front-of-house support including answering phones and greeting clients
 
Key Requirements:
· Previous experience in a Sales and/or Lettings Administrator role (minimum 1–2 years preferred)
· Strong working knowledge of Reapit software (or similar CRM systems)
· Excellent communication and organisational skills
· High attention to detail and ability to multitask
· Professional presentation and strong customer service ethic
· Ability to remain calm under pressure and meet deadlines
· A proactive and positive attitude with a strong team focus
 
Benefits:
· Competitive salary based on experience
· 21 days annual leave plus all Bank Holidays
· Opportunity to work within a respected, luxury-focused agency
· Supportive, close-knit team environment
· Exposure to high-value residential property market
 
If you’re a detail-oriented administrator with a passion for property and a commitment to delivering outstanding service, we’d love to hear from you.