We are seeking a highly driven person, with experience working in an office environment, to join our ambitious and hardworking team. In return, the position offers variety; from communicating and building longstanding relationships with clients, to conducting administrative tasks, undertaking property inspections, and accompanying viewings of available properties.
If you are looking to progress your career, and eager for a challenge, this could be the perfect opportunity for you.
 
About us:
We have substantial experience at selling and letting properties in the Devon and Cornwall area and we sell a wide range of properties from small cottages to country houses, farms and rural estates. Our lettings portfolio consists of a large number of residential properties. 


The role:
We are looking for a full-time Lettings Negotiator based in our Launceston office, with scope to also cover other Cornwall /Devon offices. The successful candidate should be ambitious, bright, cheerful, and highly organised, with an ability to work under their own initiative.


The candidate:
We are looking for a candidate who is very presentable, articulate, has a superb eye for detail together with excellent customer service skills and a strong knowledge of all MS Office packages. Any prospective candidate should have experience in administration and good telephone etiquette. Previous experience within an estate agency role or ARLA qualified is essential, although training will be provided.  A full UK driving licence and own vehicle is also essential.


Duties will include (non-exhaustive):

• Meeting & greeting clients, landlords & tenants
• Handling inbound & outgoing telephone calls
• Book and conduct viewings with potential new clients and follow up
• Acting as a point of contact for tenant problems
• Liaising with landlords in connection with tenant issues
• Routine property visits to existing tenancies
• Arranging maintenance & repairs for tenant properties
• Processing rental payments and deposits / Calling tenants to chase rental arrears
• Carrying out and preparing inventories / all related general administrative work
• Typing of property particulars / arrange window display / mail shots
• Data input onto in-house database
• Organise diary / valuations / appointments / take messages
• Match clients to properties
• Follow-up viewings
• Ensure compliance with Rental legislation
• Ensuring right to rent and anti-money laundering compliance procedures are met
• Manage and maintain administrative systems and procedures
  
  

This is a fantastic opportunity to hone your existing skills, learn new ones and for the right candidate, there's great potential for career progression.


Working Hours:
8.45am - 5.30pm Monday to Friday plus every other Saturday based on a rota from 8.45am till 12.00pm for time off in lieu.


 
Benefits:

• Company pension
• Generous holidays
• £25,000 to £28,000 Basic, with realistic OTE reaching £35,000

Must have ability to commute or be willing to relocate:

• Launceston: reliably commute or plan to relocate before starting work (required)

Experience:

• Lettings: Minimum 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person