Administration Support - PropTech company - £30-32K PA
2 days Work from Home / 3 days based in Swanley, Kent 
 
Are you a sound administrator who can work collaboratively with a busy small team environment? 
Do you have Property Management / Inventory / Property Inspection experience? 

Our clients are leading the way in the latest property information and report management (inventory)  technology.  Servicing the Estate Agency Sector and Partner clients across the property sector they are a growing business, and as a direct result have a vacancy for a full time administrator. 
 
The job role is varied, but covers the sales administration and supporting the sales team. 
 
In terms of experience within either the property sector then someone who has worked in one of the following roles might enjoy this role: 

• Lettings Negotiator
• Lettings Office coordinator / administrator
• Property Manager
• Property Management Renewals coordinator

 
For someone within the PropTech space

• Support
• Training
• Onboarding / Implementation / Sales support

 
Responsibilities
 
Support

• Provide first line support for all  “Partners” (franchises and direct clients) using the support system.
• Regularly review and update the companies  FAQ’s documentation
• Provide online training to product users. 
• Supporting the sales process and ongoing account management

 
New Client Onboarding

• Assist with the configuration and training for new clients.
• Providing software demos to potential clients and following up to ensure satisfaction and explaining new features.

 
Product Development

• Assist with the testing of new  releases / features / updates.
• Quality Control Support
• Assist the complaint handling team in identifying and resolved reported issues.

 
Key Skills
 

• Brilliant with people, passionate about customer support
• Clear and concise, excellent written and spoken English
• Excellent IT skills – familiar with using IT systems with ease
• Extremely disciplined and timely. All jobs finished by the end of the day.
• Process driven.
• The ability to work autonomously and as part of an evolving team.
• Attention to detail.
• Experience of working in the property industry and/or a support team would be advantageous.

 
The role will be 9-5 Monday to Friday, and your WFH days will be Monday and Friday. 
Tues, Wed and Thurs will be office based in Swanley. (there may be some flexibility here) 
Salary Circa £30,000 PA


Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on 07760 787026 and please send us a copy of your CV to sally.asling@raynerpersonnel.com
 
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
 
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.