Tenancy Manager
Location: SE6 (Office‑based)
Hours: Monday to Friday, 9:00 am - 6:00 pm (1 hour lunch)
Salary: £28,000 per annum (rises by £1,000 in April 2026 and again in April 2027)
 
About the Role
I am recruiting on behalf of my client, a well-established local lettings office in Catford. They are committed to providing a seamless property experience for both landlords and tenants, offering professional, personalised service and staying ahead of lettings legislation. As Tenancy Manager, you will be a key part of a supportive, proactive team, helping to ensure tenancies run smoothly and efficiently.
Key Responsibilities

• Move-Ins: Manage referencing, invoicing, Assured Shorthold Tenancies (ASTs), inventories, deposits, and all related documentation.
• Renewals: Negotiate new rents, prepare updated ASTs, and issue invoices.
• Compliance: Conduct AML checks on landlords and tenants; manage rent guarantees and insurance for both.
• Right to Rent Checks: Ensure all tenants meet legal requirements.
• Licences: Manage selective, additional, and HMO licences, ensuring full compliance.
• Landlord & Tenant Support: Act as first point of contact for queries, ensuring positive relationships and smooth processes.
• Team Support: Cover for the Property Manager when necessary (repairs, maintenance follow-ups); answer calls; book viewings for sales and lettings.

Candidate Qualities

• Experience in estate agency or lettings, with a solid understanding of the lettings process.
• High attention to detail with excellent organisational skills.
• Strong communication and negotiation skills; able to deal professionally with landlords, tenants, contractors, and colleagues.
• Patient, positive, problem-solving mindset; friendly and calm under pressure.
• Team player, proactive and collaborative.
• IT literate and quick to learn new systems.
• Knowledge of upcoming lettings legislation changes in 2025.
• Must live within easy commuting distance of SE6 (Catford area).

Requirements

• Full-time, Monday to Friday, office-based.
• Car/driving licence not necessary.

How to Apply
Daniel Giordanelli
daniel@raynerpersonnel.com
07870865571
INDDG