Senior Block & Estate Property Manager – Devon & Cornwall £40,000–£45,000 + Benefits | Remote Working Flexibility

We are seeking a highly skilled and experienced Senior Block & Estate Property Manager to oversee a diverse residential portfolio across Devon & Cornwall. Working with RMCs, Freeholders and Developers, you will manage a mixture of modern developments, listed buildings and estates.

You will be part of a small, collaborative team and will work closely with other departments to help deliver an exceptional service and support the continued growth of the Block & Estate Management division. This role also offers remote working flexibility, balanced with required site visits and meetings.

What We Offer

• £40,000–£45,000 salary (experience dependent)
• Remote working flexibility once established
• Supportive and collaborative team environment
• Professional development opportunities (qualifications encouraged)
• Autonomy in managing your portfolio and client relationships
• Mileage / travel expenses covered
• Strong internal systems and administrative support

Key Responsibilities

• Manage the day-to-day operations of a varied block & estate portfolio
• Deliver excellent customer service and exceed client expectations
• Respond to correspondence promptly and professionally
• Prepare and send client communications using the CRM system; maintain accurate records
• Produce, review and present annual budgets and reserve fund forecasts
• Work with accountants on Year-End Service Charge Accounts
• Liaise with the Head of Finance & Head of Block Management on accounting, credit control and contractor payments
• Procure competitive service, maintenance and utility contracts
• Ensure compliance with statutory Fire, Health & Safety and building regulations
• Administer Section 20 major works
• Complete regular site inspections using the site app and follow through on actions
• Monitor contractor performance and handle any service issues
• Liaise with insurers, manage claims and coordinate rebuild valuations via third-party surveyors
• Organise and attend AGMs, EGMs and Directors’ meetings (occasional evenings), taking minutes and actioning follow-up tasks
• Support Company Secretary duties including Companies House filings, new director registrations (with AML checks), and share transfers (training provided)
• Prepare LPE1/LPE2 and FME1 packs within SLA timeframes
• Contribute to business development and department growth by onboarding new clients

Experience & Skills Required

• Minimum 3 years’ experience in block & estate management
• Strong problem-solving, negotiation and decision-making skills
• Highly organised, proactive and adaptable
• Excellent communication skills – both written and verbal
• Strong understanding of property legislation (Company Law, Landlord & Tenant, H&S)
• High attention to detail and ability to meet deadlines
• Client-focused mindset with a commitment to excellent service
• RICS or IRPM/TPI qualifications preferred
• Full UK driving licence and own car

 
If interested, please contact Harry Sharpin on 07720973706 or on harry.sharpin@raynerpersonnel.com
 
INDHS