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Join one of the 'Best Places to Work', awarded by The Sunday Times. Build a career with a passionate team of talented people who voted our company amongst the top 500 in the UK for job satisfaction and happiness. Confidently push your limits in our unique culture that is supportive, fun, and recognises your hard work.
Are you an organised, proactive Senior Property Manager who thrives on providing exceptional service and keeping things running smoothly?
Job: Pre-Tenancy Administrator
Location: Lee, SE12
Job Type: Full-time, Permanent Mon - Fri
About the Role
My client's are seeking an organised, detail-oriented Pre-Tenancy Administrator to support the Lettings team at our Lee branch. This is a key role ensuring a smooth, compliant, and efficient journey from offer agreed through to tenant move-in.
The successful candidate will play a vital part in delivering excellent customer service while ensuring all pre-tenancy administration and compliance is completed accurately and on time.
Key Responsibilities
Contact: If you are interested in this Pre Tenancy Administrator role, click apply or contact Deanne at Rayner Personnel.
Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
INDDV
Pre Tenancy Administrator
- Posted 07 January 2026
- LocationSouth East London
- Job type Permanent
- Discipline Lettings & Property Management
- Reference884489
Job description
Join one of the 'Best Places to Work', awarded by The Sunday Times. Build a career with a passionate team of talented people who voted our company amongst the top 500 in the UK for job satisfaction and happiness. Confidently push your limits in our unique culture that is supportive, fun, and recognises your hard work.
Are you an organised, proactive Senior Property Manager who thrives on providing exceptional service and keeping things running smoothly?
Job: Pre-Tenancy Administrator
Location: Lee, SE12
Job Type: Full-time, Permanent Mon - Fri
About the Role
My client's are seeking an organised, detail-oriented Pre-Tenancy Administrator to support the Lettings team at our Lee branch. This is a key role ensuring a smooth, compliant, and efficient journey from offer agreed through to tenant move-in.
The successful candidate will play a vital part in delivering excellent customer service while ensuring all pre-tenancy administration and compliance is completed accurately and on time.
Key Responsibilities
- Manage the pre-tenancy process from offer agreed to move-in
- Coordinate tenant referencing with third-party providers
- Prepare and issue tenancy agreements, guarantor agreements, and related documentation
- Ensure all compliance requirements are met (Right to Rent, EPC, Gas Safety, EICR, How to Rent guide)
- Liaise with landlords, tenants, contractors, and internal teams to progress tenancies
- Arrange inventories, check-ins, and key releases
- Accurately update CRM and property management systems
- Chase outstanding documentation and payments
- Provide clear communication to all parties to ensure a smooth tenant experience
- Previous experience in lettings administration or a similar property role (preferred)
- Highly organised with strong attention to detail
- Confident communicator with a professional and friendly manner
- Able to manage multiple tenancies and deadlines simultaneously
- Strong IT skills and experience using property management systems
- Good understanding of lettings compliance and legislation (or willingness to learn)
- Proactive, reliable, and a strong team player
- A well-established, reputable brand with strong local market presence
- Supportive team environment with full training provided
- Career development opportunities within a growing business
- Competitive salary package
- Monday to Friday role with structured working hours
Contact: If you are interested in this Pre Tenancy Administrator role, click apply or contact Deanne at Rayner Personnel.
Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
INDDV