INDSS
Account Manager - Property Services (Maintenance)
£40,000 - £45,000 per year
City of London | Full-time | Onsite (Monday to Friday)
Are you an experienced Account Manager with a background in property or maintenance services? This is a fantastic opportunity to take ownership of a key client account in the heart of London, managing day-to-day operations, coordinating maintenance activities, and delivering exceptional service on behalf of a leading provider in the sector.
This is a hands-on, client-facing role that offers clear progression and the chance to work with a high-profile, long-term client.
Key Responsibilities

• Act as the main point of contact for an established, high-value client account.
• Coordinate and manage property maintenance requests across London.
• Schedule and allocate work to engineers, contractors, and suppliers.
• Liaise with tenants to arrange access and ensure service is delivered with minimal disruption.
• Monitor job progress, troubleshoot issues, and keep the client informed throughout.
• Maintain accurate records, reporting, and invoicing.
• Support and oversee an Associate Account Manager (once appointed) for administrative tasks.

About You

• Previous experience in Account Management, Property Maintenance, or Property Management.
• Strong organisational and multitasking skills, with excellent attention to detail.
• Confident communicator with great relationship-building skills.
• Able to manage expectations, stay calm under pressure, and resolve issues efficiently.
• Familiarity with scheduling tools, CRMs, or maintenance management systems is beneficial.
• Proactive, hands-on, and committed to delivering excellent client service.

What's on Offer

• A client-facing role managing a key, high-profile account.
• £40,000 - £45,000 basic salary (DOE).
• Support from an Associate Account Manager for daily administration.
• Clear progression opportunities within a growing organisation.
• The chance to oversee a flagship contract in the London property sector.

INDSS
Contact: If you are interested in this role, click apply or contact Samantha Sykes at Rayner Personnel.  Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.