Our client is looking for a Full-time Lettings Consultant at their Ely office.

This Estate Agency Lettings Team have significant experience and expertise in the Lettings industry and all of their five offices have been awarded Gold status in the Best Estate Agents Guide 2023.

On offer is an excellent salary and benefit packages, career progression opportunities and support for professional qualifications.

What will you be doing?

Providing a knowledgeable and welcoming customer service experience for Landlords and Tenants of the homes we manage.

Main purpose / scope of role:

• Communicating with clients, landlords and tenants on a daily basis
• Ensure all legislation is met before each let - EPC, legionnaires, gas safety, electrical safety, smoke and monoxide detectors
• Arranging viewings and diary management
• Attending viewings
• Referencing prospective tenants, checking ID and conducting immigration checks
• Creating Tenancy Agreements and move in documents
• Dealing with telephone, email, website and face to face enquiries on a day to day basis.
• Negotiating move-in dates 
• Management of property keys for contractors and clients
• General administration support for the team

You will be working Monday to Friday, 8.45am to 5.30pm.

What do you need to be successful?

• Confident and enjoy dealing with and meeting new people, as this is a customer facing role
• Show an awareness of other’s roles, responsibilities and requirements when carrying out work
• Accurate and thorough approach with the ability to apply set procedures
• Ability to organise your workload and meet multiple deadlines
• Strong communication skills, both written and verbal
• Be a motivated team member and also have the ability to use your own initiative
• Passion to provide a high level of client care and demonstrate the firms’ shared values
• Comfortable working towards agreed objectives
• Ability to make decisions within defined procedures / legislation
• Full driving licence and use of own vehicle which is covered by business insurance.

If you want to work for the number 1 estate agent in the Ely area, please get in touch today.