Job description

BLOCK PROPERTY MANAGER

Location: Hove, East Sussex

Salary: £36,000 - £40,000 per annum

Mileage: Paid for business travel

Hours: Full time, with flexibility to reflect the demands of block management

The opportunity

An ambitious and growing property business based in Hove is seeking its first dedicated Block Property Manager to lead its expanding block management portfolio.

This is more than a portfolio management role. This is an opportunity to step into a Head of Block Management position, with the autonomy to shape processes, influence standards, and ultimately grow your own team.

The company is incredibly passionate about everything property. They have a core vision to deliver amazing customer service and it is vital that every member of the team genuinely loves what they do. They are a united, energetic and adventurous business that believes in doing things properly.

As their Management portfolio grows, they now require a full time professional to take block management to the next level.

About the role

You will be responsible for the full day to day management of a portfolio of smaller residential blocks. The role requires someone who is comfortable working independently, managing clients directly, and maintaining high standards without the structure of a large corporate environment.

The business currently operates without a CRM system and uses spreadsheets for portfolio tracking and reporting, so strong organisational skills and attention to detail are essential. Knowledge of CRMs will be helpful as in time one will need to be implemented.

This is a hands on, client facing position where you will take full ownership of your portfolio and be seen as the trusted advisor to leaseholders and freeholders alike.

Key responsibilities

Day to day management of a residential block portfolio

Acting as the main point of contact for leaseholders, freeholders and directors

Preparing and managing service charge budgets

Monitoring expenditure and ensuring effective cost control

Coordinating planned and reactive maintenance

Instructing and managing contractors

Carrying out regular site inspections and producing detailed reports

Ensuring health and safety compliance across all managed blocks

Overseeing insurance claims and major works projects

Attending AGMs and directors' meetings, some of which may take place outside normal working hours

Issuing Section 20 notices where required

Managing arrears processes in conjunction with accounts support

Maintaining accurate records using spreadsheets and internal systems

Contributing to the strategic growth of the block management division

What we are looking for

Previous experience in Block Property Management

Ability to work independently and take ownership of a portfolio

Strong client relationship and stakeholder management skills

Confident attending and leading AGMs and resident meetings

Excellent organisational and administrative skills

Comfortable working in a growing business environment without rigid corporate systems

A proactive, ambitious mindset with a desire to build and lead a team in the future

Qualifications

Whilst experience is key, the following professional qualifications would be highly desirable:

Associate or Member level of the Institute of Residential Property Management

Level 3 or Level 4 Award in Residential Property Management

The Property Institute / IRPM / RICS accreditation

Support for further professional development can be discussed for the right candidate.

Why this role stands out

Opportunity to become Head of Block Management

Clear pathway to build and lead your own team

Join a passionate, united and energetic business

Flexible working, recognising the realities of block management

Competitive salary with mileage paid

Genuine long term career progression

This is an exceptional opportunity for an ambitious Block Property Manager who wants more than just a portfolio, and is ready to step into a leadership pathway.

Contact Details: If you are interested in this role as a BLOCK MANAGER please contact Jane Kenyon at Rayner Personnel and please send us a copy of your CV to Jane.kenyon@raynerpersonnel.com

Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.

INDJK