Providing a great candidate experience: Article by Paul Petrone

Providing a great candidate experience: Article by Paul Petrone

Last week, Rayner Personnel published a blog on ‘The Recruiter and Candidate Relationship’ describing how important it is to us that we provide top quality customer service to all the people we do business with.

In relation to last week’s blog, we have recently come across some brilliant statistics published by Paul Petrone on ‘providing a great candidate experience in 2016’. Using research conducted by LinkedIn, he highlights what a candidate is expecting from a top recruiter service and where to focus efforts.

Below we have highlighted three of the statistics that appear in the report and have discussed how we approach customer service to insure a positive experience for our candidates:

‘83% of professionals say a negative interview experience can change their mind about a role’
We don’t want you to miss out on your dream job because of a bad experience. Constant communication is key to a good experience, we want you to know exactly what is going on at every stage of the interview process. We are here to listen to you, your expectations and answer your questions.

‘94% of professionals want interview feedback if they are rejected’
Our recruiters are with candidates from beginning to end and beyond whether the job placement is successful or not. We will ask for detailed reviews from the companies you interview with to insure you receive constructive feedback on what can be improved upon going forward.

‘77% of professionals want to hear good news by phone.’
Giving you good news is the best part of our job! A career move can change someone’s life and we know the importance of telling our successful candidates the good news by phone.

Can we help you?
We have an expanding team of highly professional recruiters that offer a personal service to clients and candidates alike! For information on current job opening and how we can help you find talent in Estate Agency, call us today at 0208 0900 086.

To keep up to date with vacancies, new blog posts or other information, check out our website

To see the full article by Paul Petrone, Click the link below:

Providing a great candidate experience: Article by Paul Petrone