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Tenancy Manager
- Posted 27 August 2026
- Salary £30,000 - £32,000 DOE
- LocationPotters Bar
- Job type Permanent
- Discipline Lettings & Property Management
- Reference971379
Job description
Tenancy Manager/Property Manager
Location : Potters Bar
Salary : £30,000 OTE - £32,000 OTE
Hours : Monday - Friday - 8:45am - 6:00pm
About the Role:
We are seeking an organised, proactive and customer focused Tenancy Manager/Property Manager to join a busy lettings team. This is a varied role responsible for overseeing the tenancy process from move in, to the move out, whilst managing a portfolio of residential properties and delivering excellent customer service to both landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building relationships with tenants, landlords and contractors.
Key Responsibilities
Tenancy Management
Essential
Location : Potters Bar
Salary : £30,000 OTE - £32,000 OTE
Hours : Monday - Friday - 8:45am - 6:00pm
About the Role:
We are seeking an organised, proactive and customer focused Tenancy Manager/Property Manager to join a busy lettings team. This is a varied role responsible for overseeing the tenancy process from move in, to the move out, whilst managing a portfolio of residential properties and delivering excellent customer service to both landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building relationships with tenants, landlords and contractors.
Key Responsibilities
Tenancy Management
- Manage the tenancy process from offer agreed through other move in
- Prepare and issue tenancy agreements and supporting documentation
- Ensure all legal compliance are met before the commencement of tenancies
- Coordinate referencing, Right to Rent checks, deposits and move-in appointments
- Register tenancy deposits within the tenancy timescales
- Handle tenancy renewals, rent reviews and and contract extensions
- Manage tenancy changes, notices and move out procedures
- Liase with landlords and tenants to resolve tenancy-related queries
- Manage a portfolio of residential properties
- Coordinate maintenance and repair works with approved contractors
- Obtain quotations and ensure works are completed efficiently and within budget
- Arrange/conduct routine property inspections and follow up on any required actions
- Deal with maintenance issues promptly and efficiently
- Monitor contractor performance maintain strong working relationships
- Assist with deposit negotiations and end-of-tenancy matters
- Maintain accurate property records and update all CRM systems
Essential
- Previous experience in tenancy management, property management, or residential lettings
- Excellent organisational and time management skills
- Strong communication and customer service skills
- Ability to manage multiple priorities in a fast paced environment
- Competent in Microsoft Office and CRM/Property management software
- Full UK and driving licence and access to a vehicle
- ARLA propertymark qualification
- Knowledge of current lettings legislation and compliance requirements
- Experience using property management software
Contact:
If you are interested in this role, click apply or if you want to discuss the role in further detail contact Ilan Dickman at Rayner Personnel 07817 777354 or ilan.dickman@raynerpersonnel.com
Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
People are at the heart of their success and are the vital force that animates this business. Our client strives to create and maintain a welcoming, inclusive, healthy and safe work environment that embraces the range of human differences. We want to attract passionate people who respect and appreciate the uniqueness and value that every one of us brings to the business. By striving to build a diverse, inclusive, and empowered team, we broaden our perspectives, drive innovation, and create a vibrant work environment. We take responsibility for looking after our people's physical, mental and social wellbeing; professional development; equal treatment; and opportunities for growth.
INDID
If you are interested in this role, click apply or if you want to discuss the role in further detail contact Ilan Dickman at Rayner Personnel 07817 777354 or ilan.dickman@raynerpersonnel.com
Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
People are at the heart of their success and are the vital force that animates this business. Our client strives to create and maintain a welcoming, inclusive, healthy and safe work environment that embraces the range of human differences. We want to attract passionate people who respect and appreciate the uniqueness and value that every one of us brings to the business. By striving to build a diverse, inclusive, and empowered team, we broaden our perspectives, drive innovation, and create a vibrant work environment. We take responsibility for looking after our people's physical, mental and social wellbeing; professional development; equal treatment; and opportunities for growth.
INDID
