Senior Property Administrator (Lettings) - Medway

Posted 11 November 2024
Salary £25100
LocationKent
Job type Permanent
Discipline Property Administration
Reference664340
Contact NameMrs Samantha C S Sadler

Job description

A highly regarded estate agency in Medway is looking for an experienced Senior Property Administrator to join their lettings team. This is an excellent opportunity for a motivated professional seeking a structured career path within a supportive and forward-thinking company. Previous experience in lettings or property management is essential.
 
�� The Package
  • Basic Salary: £25,100
  • Work Pattern: Monday to Friday, 9:00 am – 5:30 pm (two days finishing at 5:00 pm). Includes the option to work one day per week from home.
  • Additional Benefits:
    • Holiday commission
    • 33 days of paid holiday, including an extra day off for your birthday
    • Pension
    • Life insurance
    • Company rewards and incentives
    • Structured career path and Employee Assistance Scheme
    • Paid entry fees for charity events
�� What’s on Offer?
  • A competitive salary package.
  • Comprehensive benefits, including holiday commission, pension, and life insurance.
  • The chance to work for a company that is highly rated by both customers and staff, with a TrustPilot score of 4.8/5.
  • An employer that values and acts on staff feedback, achieving over 90% satisfaction in annual surveys.
  • Continuous professional development, with opportunities to learn from experienced colleagues.
  • A progressive company that embraces innovation and change.
  • Regular communication through up-to-date platforms such as social media and WhatsApp groups.
  • Support for participating in community and charity events, truly making a difference.
�� The Role
The Senior Property Administrator will play a key role in the property management process, ensuring high standards of service are consistently delivered. Responsibilities include:
  • Delivering exceptional property maintenance advice and support to landlords and tenants.
  • Handling property management tasks efficiently, ensuring compliance with operating procedures.
  • Maintaining the key register and managing a contractor database.
  • Building strong relationships with the network of lettings offices and coordinating pre-tenancy and end-of-tenancy work.
  • Promptly resolving or escalating issues and mentoring other team members.
  • Providing excellent administrative support, contributing to the smooth running of operations.
�� The Ideal Candidate
  • Relationship Builder: Skilled at developing trust and rapport with both landlords and tenants.
  • Organised Communicator: Excellent communication skills with a strong ability to prioritise tasks and work efficiently under pressure.
  • Tech-Savvy: Proficient in IT, with a “can do” attitude and enthusiasm for learning and improvement.
  • Team Player: A positive approach and willingness to support and mentor colleagues, embracing the company’s values of courtesy, honesty, trust, and respect.
  • Experience Required: Previous experience in lettings or property management is essential.
�� Next Steps
This role offers a fantastic opportunity to develop and advance within a respected company. If you have the skills, experience, and passion to thrive in a fast-paced lettings environment, get in touch to learn more about this exciting opportunity!