Property Management Team Coordinator (South London)

Location: South London (Occasional travel to Brighton)
Salary: £40,000 – £45,000
OTE: £2,000 – £2,500 annual bonus

Lead. Improve. Transform.

We’re looking for an experienced Property Management Team Coordinator to take a lead role across multiple South London offices during an exciting period of growth and transformation for fast growing PropTech.

You’ll oversee 10 team members, ensuring high standards of service while driving operational improvements and embracing new technology.

This is more than a traditional property management leadership role. You’ll be a key player in change management, technology adoption and process improvement, working closely with branch managers and the central team to build a more efficient, scalable property management operation.

The Role

You’ll be responsible for:

• Leading and supporting a team of up to 10 Property Managers.
• Acting as the escalation point for complex property management issues.
• Maintaining high standards across maintenance, compliance, move-outs and inspections.
• Ensuring properties remain fully compliant with UK lettings regulations.
• Managing team performance, training, development and morale.
• Supporting capacity planning and ensuring effective staffing coverage.
• Increasing portfolio efficiency without compromising service quality or team wellbeing.
• Championing new technology and ensuring strong adoption across the team.
• Creating training materials and supporting teams through new system implementations.
• Using operational data to identify bottlenecks and drive continuous improvement.
• Working closely with branch managers and the central team to deliver business transformation.

About You
We’re looking for someone with:

• 3–5+ years’ experience managing UK residential lettings teams, ideally with a strong Property Management focus.
• Experience directly managing at least 2–3 people.
• Strong knowledge of UK residential lettings regulations and compliance.
• A proven ability to lead teams through change and maintain performance.
• A genuine enthusiasm for technology and new ways of working.
• Experience implementing new systems, CRMs or processes would be highly advantageous.
• The resilience and adaptability to thrive in a fast-moving environment.
• A proactive, solutions-focused approach and the confidence to challenge existing processes.

Why Join?

This is an opportunity to join a fast-growing PropTech and property business where you can have a genuine impact on how Property Management operates.

You’ll have the autonomy to improve processes, develop your team, introduce new technology and help shape a more scalable model for property management.

If you’re an experienced Property Management leader who is tech-curious, commercially minded and excited by change, this could be an excellent next step.

Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
 
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.

INDFEC