Job Title
Branch Manager (Estate Agency)
Location
Portsmouth, Hampshire (branch-based; local travel as required)
Salary
£60,000-£70,000 OTE (basic + commission/bonus, DOE)
Overview
We're recruiting an experienced Branch Manager to lead a busy residential estate agency branch in Portsmouth. You'll take full ownership of branch performance—driving instructions, pipeline conversion, compliance, and team development—while delivering a standout customer experience and strong commercial results.
Key Responsibilities

• Lead, coach and develop the branch team to achieve targets (instructions, exchanges/completions, revenue)
• Drive new business: valuations, market appraisals, viewings, vendor conversion, referrals and local partnerships
• Manage the sales pipeline end-to-end, improving conversion and reducing fall-throughs
• Ensure excellent customer service and handle escalations professionally
• Maintain high standards of compliance (AML, GDPR and internal processes)
• Recruit, onboard and performance-manage staff; run regular 1:1s and training plans
• Build strong local relationships (solicitors, mortgage advisors, developers, local businesses)
• Keep CRM activity and reporting accurate: forecasting, pipeline reviews, KPI tracking
• Support local marketing and portal performance to maximise lead flow and brand presence

Required Experience & Skills

• Proven experience as a Branch Manager / Sales Manager / Lettings Manager in residential estate agency
• Strong track record of winning instructions and delivering revenue growth
• Confident valuer and negotiator with a commercial, target-driven mindset
• Strong people leadership: coaching, accountability, motivation
• Good knowledge of compliance and best practice
• Full UK driving licence

Desirable

• Mixed sales & lettings exposure
• NAEA/ARLA qualifications (helpful, not essential)

What's on Offer

• £60-70k OTE with clear performance structure
• Autonomy to run the branch and build a high-performance culture
• Career progression within a growing business

 
INDTG