Tackle a telephone interview

Let us walk you through a successful interview from start to finish. You’ve prepared, you’ve planned and you’ve practiced – now it’s time to perform, using the STAR (Situation, Task, Action, Result) technique to shine.

Before the crucial call:

Plan ahead and find out all you can about the company, the job on offer and the person who will be interviewing you.
Practice your answers to all those pesky standard questions you know are going to come up so you can give a polished performance. As you’re on the telephone, you can take advantage of notes and memory aids to add extra shine to your presentation. A top tip is to have your CV close to hand.

Just like a video interview, your environment can make all the difference to your focus – so get rid of any distractions and ensure there are no interruptions. If you have to use your mobile, for goodness sake don’t run out of battery, but remember a landline if best for a clear and confident conversation. Be as professional as you would if the interview was face-to-face. Don’t make or take the call in your pyjamas or that’s the image you will project.

It’s good to talk:

Let the interviewer set out the ground rules for the call – and if they don’t be sure to ask so the structure is clear to you both.
If that includes a time-limit, tailor your presentation to accommodate that, but don’t race through your pitch and miss out your key attributes or bluster to fill time and bore the interviewer – just keep calm and carry on. Try and chat naturally.

Before the call ends, make sure you know what happens next and how you will be informed if you’ve got the job.

After you hang up:

It’s good manners to email or write to the interviewer to thank them for their time and the interview opportunity. Hopefully the next thing you will hear is that you’ve got the job, but if there’s the disappointment of rejection, it’s worth asking for feedback on how to do better next time. Review your own performance and if necessary, put in a little more practice before your next attempt.

"RAYNER PERSONNEL PLACED ME IN MY CURRENT ROLE AS HEAD OF NEW HOMES FOR MARSH & PARSONS. I FOUND THEM EXTREMELY PROFESSIONAL AND ENTHUSIASTIC. I AM HUGELY APPRECIATIVE OF ALL THE ASSISTANCE AND GUIDANCE THEY GAVE ME. I WOULD USE RAYNER PERSONNEL AGAIN." SIOBHAN STUANTON - ASSOCIATE DIRECTOR NEW HOMES, MARSH & PARSONS NEW HOMES, MARSH & PARSONS

Testimonials

But don't just take our word for it!
Check out what a few of our clients have to say...

Sini Chandran MARLA
Sini Chandran MARLA Property Manager at Foxtons

Ian is the best recruiter I’ve ever come across. Throughout the entire process he was instinctive, helpful, prompt and kept me up to date at every stage. He encouraged me stay positive during the different stages of the recruitment process and I felt I could approach him with any query I had. He is truly passionate about his job and goes above and beyond any other recruiter I’ve dealt with!

SIMON WOOD
SIMON WOOD CANDIDATE

Having received countless calls from recruitment agencies that I could not wait to get off the phone to, I received a call from Rayner Personnel. As my CV was not up to date they offered me a role and when I mentioned my skill set he immediately offered me a role which matched for a very respectable company. Rayner Personnel were incredibly helpful and had the patience of a saint whilst going through the interview process and I was successful in my job application with the company. I cannot recommend Rayner Personnel enough!

NEIL SIPPITT
NEIL SIPPITT CANDIDATE

I just wanted to send you a quick email to thank you for the help you provided me on my job search. The communication was fantastic and after only speaking to you for the first time within the hour I had multiple job interviews that were relevant to my search criteria. I would happily recommended you Rayner Personnel to anyone within the industry.

SIMON WEBB
SIMON WEBB GROUP PRODUCTION MANAGER, GPEA LIMITED

There are two reasons I would recommend Rayner Personnel. The first is their customer service: as a candidate looking for work I was always able to speak to someone quickly and get answers when I needed them. Secondly, and most importantly, they understand their industry, clients and candidates: Rayner Personnel were able to put me in front of businesses that presented a challenge I would find engaging, and at the same time I would be of benefit to the employer. They thought outside of the box too to come up with ideas for where to place me that others wouldn't have thought of and couldn't have had the contacts to make happen. This is a professional, friendly service that delivers.

SIOBHAN STAUNTON
SIOBHAN STAUNTON ASSOCIATE DIRECTOR – NEW HOMES, MARSH & PARSONS

Rayner Personnel placed me in my current role as Head of New Homes for Marsh & Parsons. I found them extremely professional and enthusiastic. I am hugely appreciative of all the assistance and guidance they gave me. I would use Rayner Personnel again.

We supply talent to...

Marsh & Parsons
James Pendleton
Townends
Purple Bricks
Spicerhaart
Proffitt & Holt Partnership
TheFrostPartnership
Savills
Cancellors
LSL Property Services plc
Arun Estates
Romans
Gibbs Gillespie
Robsons
Fine & Country