Account Manager

£35k - 40k per year
Farringdon
Greater London
Specialist Sales
23-06-2022 11:00 AM
R TR
Other

Role summary

Our Trainers are responsible for training both new and existing clients across the full range of products and services, ensuring best practise relating to both product and industry is articulated to clients to ensure they get optimum benefit from working with us.

Our Trainers are also proactive in further engaging clients to maximise long term business benefits for both parties.

Responsibilities


  • Prepare and deliver learning material to clients and to new colleagues, ensuring required standards are met and project requirements are covered.
  • Complete basic and more complex training needs analysis as required
  • Design, create, develop, customise and maintain learning solution content and resources to deliver agreed outcomes
  • Maintain manual and online training records as required
  • Work with clients to ensure and optimise their operational investment

Requirements


  • Experience as a face-to-face and online trainer, ideally in software CRM based solutions or estate agency
  • Experience of developing professional training materials
  • Knowledge and use of a LMS (Learning Management System) to record and deliver training material
  • Some knowledge of Adobe Captivate, Camtasia (or Similar) for the creation of learning assets is preferable
  • Knowledge of UK Estate Agency
  • This can be offered as an entry level position, as trainer training can be offered to the right person who has the aptitude, passion, and enthusiasm for role.

Person Specification

We expect high standards of our team, whether customer or non-customer facing, and we will be looking for someone who has a high level of integrity and persistence and is forward thinking and proactive. Enthusiasm and a can-do attitude are also essential, as is a genuine passion for what you do. Above all through we are looking for someone who is approachable, friendly, innovative and can’t wait to be part of the family.

Please get in touch: tony.cassidy@raynerpersonnel.com

Meet your Recruitment Team

Specialist Sales

0330 088 6666
85 Great Portland Street, London, W1W 7LT

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